Shipping and return - La clinique du sommeil

Shipping and return

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Due to internet policy, La clinique du sommeil book only in Canada for Resmed , Philips Respironics and Fisher and Paykel Healthcare manufacturers.   ResMed products can only be sold to end users residing in Canada and not to other third parties or businesses .   CPAP pillows , Bro-Gho tube support and lithium batteries are only shipped to Canada due to trade restrictions .  

Conditions for free shipping  

Delivery charges you are free to all orders placed directly on the site www.clinique-sommeil.ca or by mail order that meets the following conditions:   The minimum purchase is $ 99 per order and delivery address * . The delivery address is in Canada .  

* The delivery option is selected expedited shipping package.   For orders less than $ 98.99 , the shipping of $ 10.00 will be added to your order.  

As an authorized dealer , the responsibility of the sleep clinic Laurentian Inc. is limited. Once the order is shipped, any claim of damage or loss must be submitted to the carrier .  

Delivery

A minimum of 1 to 7 business days depending on the region, and a temperature control that the product is outstanding .  

Conditions for international delivery  

Shipping fees are $ 29 for all orders placed directly on the site www.clinique - sommeil.ca or by mail order that meets the following conditions:   The minimum purchase is $ 99 per order and delivery address * .  

* The delivery option is selected expedited parcel .   For orders less than $ 98.99 , the shipping $ 39 will be added to your order.  

As an authorized dealer , the responsibility of the sleep clinic Laurentian Inc. is limited. Once the order is shipped, any claim of damage or loss must be submitted to the carrier .  

Delivery

A minimum of 2 to 9 working days depending on the region, and a temperature control that the product is outstanding .  

Policy on Returns  

You must contact us via boutique@lacliniquedusommeil.com or by telephone to obtain an authorization number (RMA). The product must be unopened and in its original packaging , return within 30 days for a full refund or replacement. All pillows can not be returned for hygienic reasons , open or not. Returned products must be accompanied by the original receipt . Refunds will be made by the means of payment used in the original purchase. Delivery charges for returned products are the customer's expense . Costs 15% of the returned item may apply for restocking . La clinique du sommeil will not refund shipping costs unless he made a mistake when processing order or if we determine that the product is defective .    

Return Address:   The sleep clinic   256 , rue de Montigny , bur. 202 Saint- Jerome, QC J7Z 5P9 Canada  

The RMA number must be clearly marked on the outside of the box or the refund may be denied or significantly delayed .  

MONTREAL-LAVAL-LAURENTIAN
1-866-436-1006
MAURICIE-QUEBEC
1-888-694-4242
INFO@LACLINIQUEDUSOMMEIL.COM

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